Aquaneed was founded in 2001 by Richard Caddle, who started his career as a carer before transitioning into the specialist adaptation industry. With a passion for providing high-quality services combined with compassion and care, Richard set up Aquaneed to deliver accessible, easy-to-use bathrooms and showers for those with mobility challenges.
As a small, independent business, we focus on providing personalised, hands-on service. Our contracts manager oversees every project, ensuring that each installation meets our high standards. Whether you're in need of a bathroom adaptation for yourself or a loved one, we offer a wealth of experience and advice to make the process as smooth as possible.
With an office based team, we are always on hand to answer any questions and provide support and guidance though out the process.
How We Work
A Personalised Approach to Your Bathroom Needs
We understand that each person’s needs are unique, and that’s why we offer a tailored service designed around your specific requirements.
Here’s how we work with you to create your ideal bathroom:
Free Impartial Advice
We offer no-obligation consultations to discuss your needs and answer any questions you might have.
Free On-Site Survey
Our team will conduct a comprehensive survey of your existing bathroom to recommend the most appropriate adaptation for the space available.
Free On-Site Survey
Our team will conduct a comprehensive survey of your existing bathroom to recommend the most appropriate adaptation for the space available.
Products
We will only recommend reliable products that we feel are most suited to you and your needs.
Products
We will only recommend reliable products that we feel are most suited to you and your needs.
Expert Installation
Once you approve the design, our experienced installation team will begin work, ensuring the bathroom is completed on time and to your satisfaction.
Expert Installation
Once you approve the design, our experienced installation team will begin work, ensuring the bathroom is completed on time and to your satisfaction.
Financial Support for Adaptations
If you have a chronic illness or disability, your local authority may offer a Disabled Facilities Grant (DFG) of up to £30,000 to help with the costs of making your bathroom more accessible. The grant is means-tested, so the amount you are eligible for will depend on your circumstances.
For more information, visit: Disabled Facilities Grants - GOV.UK
VAT Exemption
Aquaneed offers VAT-exempt services for individuals who are disabled or chronically ill. If you qualify, you can receive VAT relief on your bathroom installation costs.
For more information on how to apply, visit the HMRC website: VAT Relief for Disabled - GOV.UK
Aftercare and Warranty
At Aquaneed, we are committed to providing ongoing support. In the unlikely event that you experience any issues, our team is here to assist. We offer:
• 1-Year Labour and Materials Warranty from the date of completion.
• Manufacturer's Warranty for products, ranging from 2 to 10 years, depending on the manufacturer’s terms.
We want you to feel confident in the quality of your new bathroom and are always available for any concerns or queries.
Independent and Honest Advice:
Ready to get started on adapting bathroom?
Contact Aquaneed today for a free consultation, and let us help you design a bathroom that meets your needs with style and safety.
Our Adapted Bathrooms
Aquaneed specialise in adapting bathrooms into easy access and safe spaces for the elderly and disabled.
Request A Free Survey
Our free, no obligation home survey, is just that. No pressurised selling techniques.